The Agentic Flow I Designed Versus the Actual Flow: And How I Discovered It Using OpenTelemetry

The Agentic Flow I Designed Versus the Actual Flow: And How I Discovered It Using OpenTelemetry

🎙 Michael Havey 👥 5K 📅 August 11, 2026 ⏱ 28 min 👁 42 📄 expert opinion 🧭 2026-08-15
Available in: English (current) Français

Keywords

process miningagentic flowOpenTelemetryconformance checkingdrift

Summary

Michael Havey, a Principal Data Architect at OpsGuru, presents a method to analyze and improve AI agents by applying process mining techniques from Business Process Management (BPM). He argues that agents are essentially processes and can be analyzed using event logs. The talk outlines how to use OpenTelemetry to capture traces from agent executions, convert them to XES format, and feed them into PM4Py, a process mining tool. He demonstrates this with a ’trusteeship’ agent built on AWS, showing how the discovered process flow differs from the intended flow, revealing inefficiencies and conformance issues. The key outputs are fitness and precision metrics, which help identify drift and guide improvements to the agent’s system prompt or graph design. The talk includes a Q&A session discussing the origins of drift and the role of graph-based designs in reducing it.

137 words

Critical Evaluation

Value of the Information & Strength of the Argument

The talk provides valuable insights by bridging BPM and agent development, offering a practical methodology for analyzing agent behavior. The argumentation is solid, grounded in the speaker’s experience and a concrete example. However, the evidence is limited to a single case study, and the claims about the benefits of process mining for agents are not backed by broader empirical data. The speaker effectively explains complex concepts like conformance checking and drift, making them accessible to a technical audience.

Scientific Rigor, Source Quality, Title Accuracy

The talk demonstrates scientific rigor by referencing established concepts like process mining, XES, and BPM patterns, and by providing a public Git repository for reproducibility. The sources are primarily the speaker’s own work and standard tools, with no external citations. The title accurately reflects the content, and the talk stays on topic. The speaker’s expertise in both BPM and agent development lends credibility to the presentation.

159 words

Title / Content Match

The title accurately reflects the content, which compares the intended agentic flow with the actual flow discovered via process mining.

Quality & Reliability

7/10

The talk is based on the speaker's extensive experience in BPM and agent development, and presents a concrete case study with reproducible code. However, it lacks peer-reviewed sources and relies on anecdotal evidence from a single example.

Key Moments

Cited Sources

  • PM4Py: Process Mining for Python — Mentioned as the process mining tool used in the example.
  • XES - eXtensible Event Stream — Mentioned as the preferred format for event logs in process mining.
  • AWS AgentCore — Mentioned as the AWS service used to deploy the agents.
  • AWS Bedrock — Mentioned as an AWS service for building agents.
  • OpenTelemetry — Mentioned as the observability framework used to capture traces.
  • bpmn.io — Mentioned as a tool for drawing the intended process flow.
  • Git repository for the example — Mentioned as the source code for the example agents and analysis.

Concurring Sources

Dissenting Sources

  • No sources found — No discordant sources were identified in the talk.

Contribution & Novelties

The talk introduces a novel application of process mining to AI agents, providing a systematic method to compare intended and actual agent flows. This approach can help identify inefficiencies, compliance issues, and drift, ultimately improving agent design and performance.

Pour aller plus loin :

93 words

Radar Profile

The radar profile shows a balanced performance across all dimensions, with slightly higher scores in information quantity and technical level, indicating a technically rich presentation with moderate reliability.

Reliability 6/10

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