The Inside Look: Chatting with the New York Times’ trust editor.

Value of the Information & Strength of the Argument

The interview provides valuable insights into the internal workings of a major news organization’s trust-building efforts. Abrams offers concrete examples, such as the ‘Reporters Seek Comment’ Q&A and the use of reporter bylines with context, to illustrate how The Times is trying to increase transparency. His argumentation is coherent and grounded in his experience, though it is largely anecdotal and lacks empirical evidence. He acknowledges the limitations of these efforts and the challenges of a polarized media environment. The discussion is thoughtful and avoids simplistic solutions, making it a valuable contribution to the discourse on media trust.

Scientific Rigor, Source Quality, Title Accuracy

The interview references credible sources, including a Gallup poll on trust in media and a Media Matters/GLAAD report on trans coverage, which are linked in the description. Abrams’ explanations are consistent with known practices in journalism ethics, though he does not provide external validation for his claims. The title accurately reflects the content, and the conversation stays on topic. The show notes provide additional resources for listeners. Overall, the sourcing is solid, and the title is appropriate.

The title accurately reflects the content: an in-depth conversation with the New York Times' trust editor about trust in journalism.

8/10

The interview features a knowledgeable guest (Mike Abrams, trust editor at The New York Times) and references credible sources (Gallup poll, Media Matters/GLAAD report). The discussion is nuanced and transparent about the challenges of building trust, though it relies on anecdotal evidence and internal perspectives.

Markers derived by PSI from the transcript: the creator did not define chapters.

• 00:00Introduction and welcome of Mike Abrams, trust editor at The New York Times.
• 02:00Abrams explains his role and the trust team's mission.
• 10:00Discussion on the decline of trust in institutions and the Gallup poll.
• 20:00Abrams describes initiatives like 'Times Insider' and reporter bylines with context.
• 30:00The difference between trust work and PR, and the role of the ombudsman.
• 40:00Discussion on sources leaking reporter emails and the importance of accuracy in seeking comment.
• 50:00Final thoughts on the responsibility of journalists to build trust.

• Reporters seek comment. What happens next may surprise you. — Referenced as the Q&A that prompted the interview.
• Trust in Media at New Low of 28% in U.S. — Cited as evidence of low trust in media.
• Seen but not heard: The New York Times failed to quote trans people in two-thirds of stories on anti-trans legislation in a one-year period. — Mentioned in show notes as a critique of Times coverage.

• Trust in Media at New Low of 28% in U.S. — Supports the claim of low trust in media.

• Seen but not heard: The New York Times failed to quote trans people in two-thirds of stories on anti-trans legislation in a one-year period. — This critique challenges the Times' commitment to fairness and diversity in sourcing, which is a key aspect of trust.