Workshop - Dai wallet digitali ai pagamenti biometrici | Panel 1

Workshop - Dai wallet digitali ai pagamenti biometrici | Panel 1

🎙 Lear - Economic Consultancy 👥 294 📅 April 13, 2026 ⏱ 55 min 👁 50 📄 expert opinion 🧭 2026-08-16
Available in: English (current) Français

Keywords

digital walletsonline paymentscompetitionbig techconsumer behavior

Summary

The video is a workshop presentation by Lear, an economic consultancy, presenting the results of a study on the competitive dynamics in online payments, particularly focusing on digital wallets and the role of big tech. The study, conducted in a consortium with Cap Gemini and Verian, covers 14 European countries and was published in June 2025. The presentation begins with an introduction by Paolo Buccirossi, who outlines the study’s objectives and methodology. Elena Argentesi then discusses the study’s scope, including data collection on transaction values from 2018 to 2022, consultations with merchants, banks, card schemes, and wallet providers, and a consumer survey of over 11,000 consumers. She highlights the two-sided nature of payment platforms, with consumers and merchants on each side, and the importance of factors like cost, security, and convenience. The study finds that cards remain the most used payment method, but digital wallets, especially those from big tech companies like Apple Pay and Google Pay, are growing rapidly. Elena Salomone then focuses on the rise of big tech wallets, noting their high usage frequency among adopters and their appeal to merchants due to large user bases. The presentation concludes with implications for competition enforcement, emphasizing the need for vigilance regarding market power and barriers to entry.

208 words

Critical Evaluation

Value of the Information & Strength of the Argument

The video provides valuable insights into the competitive landscape of online payments, based on a comprehensive study with robust methodology. The argumentation is solid, drawing on empirical data, consumer surveys, and interviews with industry stakeholders. The speakers effectively explain the two-sided market dynamics and the factors driving consumer and merchant preferences. The study’s findings on the growth of big tech wallets and the stability of traditional payment methods are well-supported by the presented evidence. The discussion of potential barriers to entry and the need for competition enforcement adds practical relevance.

99 words

Title / Content Match

The title accurately reflects the content: a workshop panel discussing digital wallets and biometric payments, with the first panel focusing on the study's findings.

Quality & Reliability

7/10

The video presents a structured presentation of a study conducted by a consortium, with clear methodology (data collection, surveys, interviews, behavioral experiment). The speakers are experts from Lear, an economic consultancy, and the study was published in June 2025. However, the video is a workshop presentation, not a peer-reviewed publication, and the evidence is summarized rather than fully detailed.

Key Moments

Cited Sources

  • The dual nature of the competitive relationship between card schemes and digital wallets — The study presented in the video, published in June 2025, conducted by Lear with Cap Gemini and Verian.

Concurring Sources

  • The dual nature of the competitive relationship between card schemes and digital wallets — The study itself, which the presentation is based on.

Contribution & Novelties

The video provides a detailed analysis of the competitive dynamics in online payments, with a focus on digital wallets and big tech. It offers new insights into the factors driving consumer and merchant preferences, and the implications for competition policy. The study’s methodology, including a large consumer survey and behavioral experiment, adds empirical depth.

Pour aller plus loin :

  • Two-sided markets — Relevant to the platform dynamics discussed.
  • Payment Services Directive 2 (PSD2) — Regulatory context for payment services.
  • Network effects — Key concept for understanding market power in platforms.

90 words

Radar Profile

The radar profile shows high scores in quantity of information and technical level, reflecting the detailed and data-rich presentation. The quality of information and global reliability are also strong, though slightly lower, indicating a well-founded but not fully peer-reviewed source.

Reliability 7/10