EP FOCUS: Safeguarding Consumer Interests in the Energy Sector

The video is an interview on EP FOCUS with AHM Shofiquzzaman, former Secretary and President of the Consumers Association of Bangladesh (CAB), discussing consumer interests in Bangladesh’s energy sector. The host and guest highlight systemic failures: electricity bills are increased without adequate consumer consultation, LPG prices are raised during crises but not reduced when international prices fall, and consumers face underweight cylinders and adulterated fuel. The guest criticizes the regulatory body (BERC) for not being independent and for ignoring consumer voices, citing a six-point demand submitted during electricity price hearings. He also points to governance issues, such as illegal gas connections and lack of accountability, and notes that consumer rights are not protected due to weak enforcement and inadequate institutional capacity. The discussion covers the impact on industries, including factory closures due to gas shortages, and the need for a coordinated civil society movement to pressure the government. The guest emphasizes the importance of consumer awareness and organization, and suggests that a united voice from business associations and NGOs could lead to better governance. The host concludes by urging collective action and government responsiveness.