Calling Consultants

Value of the Information & Strength of the Argument

The video offers high practical value by providing a structured, evidence-based framework for a common clinical task. The argumentation is solid, grounded in two peer-reviewed studies by Kessler et al., and the speaker effectively uses examples to illustrate each point. The specialty-specific sections add depth and applicability. However, the argumentation could be strengthened by discussing potential limitations of the studies or alternative approaches.

Scientific Rigor, Source Quality, Title Accuracy

The scientific rigor is moderate: the speaker references specific studies but does not provide full citations or links in the description, limiting source verification. The title accurately reflects the content. The lecture is well-organized and based on established literature, but the lack of accessible references reduces its scholarly depth.

The title accurately reflects the content, which focuses on strategies for effective consultant calls.

7/10

The video is based on peer-reviewed studies by Kessler et al. (2012, 2015) and provides practical, evidence-based guidance. However, it is a lecture without detailed citations or references in the description, limiting verifiability.

Markers derived by PSI from the transcript: the creator did not define chapters.

• 00:30Introduction to the importance of calling consults and the Five Cs framework.
• 02:00Explanation of the first C: Contact, emphasizing introductions and identifying the consultant.
• 03:00Second C: Communicate, with example of a concise one-liner for appendicitis.
• 04:00Third C: Core question, focusing on specific questions for management, follow-up, or medical knowledge.
• 05:00Fourth C: Collaborate, discussing the dialogue and management planning.
• 06:00Fifth C: Closing the loop, using teach-back and contingency plans.
• 07:00Discussion of the 2015 randomized controlled trial showing improved outcomes with the Five Cs.
• 08:00Specialty-specific tips for orthopedics consults.
• 09:00Specialty-specific tips for neurosurgery consults.
• 10:00Specialty-specific tips for neurology consults.

• Kessler et al. 2012 qualitative study on improving consult calls — Referenced as the basis for the Five Cs framework.
• Kessler et al. 2015 randomized controlled trial on teaching the Five Cs — Referenced for evidence of improved outcomes with the framework.

• SBAR communication technique — Similar structured communication framework used in healthcare.