Conférence • Mélanie Gaspar • L'Open Innovation au service de l'emploi #GEN2019

Conférence • Mélanie Gaspar • L'Open Innovation au service de l'emploi #GEN2019

Conference • Mélanie Gaspar • Open Innovation serving employment #GEN2019

by Mélanie Gaspar · View the channel on PSI

Humanities, Social Sciences & Thought Economics & Finance KJBusiness and ManagementKJDBusiness innovation
🎙 Mélanie Gaspar 👥 2K 📅 October 8, 2019 ⏱ 39 min 👁 215 📄 expert opinion 🧭 2026-10-10
Available in: English (current) Français

Keywords

open innovationopen dataAPIPôle emploiincubator

Summary

Mélanie Gaspar, project manager at Pôle emploi, presents the organization’s open innovation strategy. She explains that the digital transformation since 2015 has led to internal changes such as ambassador networks, ideation platforms, and internal start-ups. The main focus is the pôle-emploi.io platform, launched in March 2019, built on four pillars: open data, the incubator La Fabrique, pitch, and diffusion. She details the open data catalog, including 34 APIs with over 6 million monthly calls, and gives examples like the CV Designer partnership using a ‘connect with Pôle emploi’ API. The incubator La Fabrique supports internal and external start-ups, while the pitch system allows companies to present to Pôle emploi’s management. Finally, the diffusion pillar promotes services via the ‘Emploi Store’. She then hands over to the start-up Trait d’Union, a start-up d’état incubated by beta.gouv.fr, which uses Pôle emploi data to assist job seekers. The talk concludes with an invitation for feedback.

152 words

Critical Evaluation

Value of the Information & Strength of the Argument

The value of the information lies in its concrete, insider view of a major public institution’s digital transformation and open data approach. The speaker provides specific numbers (number of APIs, calls, visitors) and real-world examples, making the argument credible. The argumentation is coherent: she systematically links each pillar to clear use cases and benefits for both Pôle emploi and external stakeholders, building a logical case for open innovation.

Scientific Rigor, Source Quality, Title Accuracy

The speaker relies on internal data and examples, which she presents as evidence. No external academic sources are cited, but the talk is rooted in official initiatives and partnerships. The title matches the content precisely: the entire presentation focuses on open innovation applied to employment. The talk is well-structured and the information appears reliable, though it is a promotional insider perspective.

144 words

Title / Content Match

The title accurately reflects the content: the speaker presents how open innovation is applied to employment services at Pôle emploi.

Quality & Reliability

8/10

The talk is delivered by an expert from Pôle emploi, providing concrete data (API counts, monthly calls, numbers of ambassadors) and concrete examples. The internal perspective ensures credibility, though it is inevitably promotional.

Key Moments

Markers derived by PSI from the transcript: the creator did not define chapters.

Cited Sources

  • Grand Est Numérique (event website) — Official page for GEN2019 conference where this talk took place.
  • Hoook.io (video production) — Video capture service credited in the description.

Contribution & Novelties

This talk offers a rare, detailed look into how a large public employment agency operationalises open innovation. It breaks down the platform into four concrete pillars and illustrates each with real examples, making the concept tangible. The inclusion of a partner start-up (Trait d’Union) provides a practical case study of synergies.

Pour aller plus loin :

  • Open innovation — Besoins / foundational concept for the talk.
  • Open data — Central principle behind the API exposure strategy.
  • Béta.gouv.fr — The French interministerial program for start-ups d’état, mentioned by Trait d’Union.

89 words

Radar Profile

The video exhibits high scores in information quantity and quality, with a moderate technical level and strong reliability. This indicates a well-structured, informative talk that balances depth with accessibility.

Reliability 8/10